EXPERIENCE

DAVITA INC. | Denver, CO | 2020 to Present

Technical Manager, ROPS Analytics & BI | July 2024 to Present

• RevOps Modernization: Architected the reporting modernization strategy by deploying parallel cross-functional project teams to engineer scalable Tableau solutions, actively preventing the lift-and-shift of legacy systems.

• Enterprise AI Strategy: Spearheaded company-wide GenAI testing and adoption initiatives. Engineered custom AI agents and established prompt education frameworks, driving advanced user capabilities and scaling AI fluency across the enterprise.

• Building High-Performance Teams: Instituted a rigorous hiring and skill-building framework for a 6-person analytics unit, transforming the team culture from reactive ticket-taking to strategic consulting.

• Strategic Portfolio Rationalization: Spearheaded the audit and redesign of 300+ legacy reports, retiring unused assets and aligning new dashboards with executive financial goals.

Technical Manager, NPS Advanced Analytics | August 2022 to July 2024

• Enterprise System Migration: Led the division through a complex Athena-to-EPIC Electronic Medical Record (EMR) system migration, ensuring zero reporting downtime while redesigning scalable Alteryx Extract, Transform, Load (ETL) pipelines.

• Scaling Self-Service Analytics: Designed and deployed a "Self-Service First" Tableau environment, reducing ad-hoc requests by 60% and shifting team focus from manual reporting to strategic analysis.

• Process Automation: Fully automated the SOURCE Fellows Tracker and Physician Compensation models, reclaiming 3 Full-Time Equivalents (FTEs) previously lost to manual data entry and redirecting them to strategic operations.

• Optimizing Compliance Workflows: Engineered RPA and ETL pipelines to handle critical compliance reporting, saving 20+ hours per month and significantly increasing audit readiness.

• Enterprise Data Architecture: Built a multi-layered Enterprise Data Warehouse (EDW) from the ground up, ingesting 50+ EPIC source reports and modeling 20 fact and 25 dimension tables to support robust enterprise reporting.

Senior Developer, NPS Advanced Analytics  | January 2022 to August 2022

• Generating 15% Increase in Reimbursement: Developed reporting frameworks for federal value-based care programs including Kidney Care First (KCF) and Comprehensive Kidney Care Contracting (CKCC), exposing performance benchmarks that directly maximized revenue capture.

• Executing Disaster Recovery: Rebuilt 20 critical reporting tables and ETL pipelines within 3 weeks following a data loss event mid-migration, restoring visibility for compensation and quality operations without a formal handoff.

• Value-Based Care Modeling: Engineered complex data models to track patient outcomes against federal benchmarks, directly supporting the organization's shift toward value-based care revenue streams.

Developer/ Senior Analyst, NPS Advanced Analytics | January 2020 to January 2022

• Accelerating Development Velocity: Re-engineered a static EDW into a flexible Alteryx-based environment, utilizing APIs and SQL to reduce reporting costs and improve reliability.

• Evangelizing Data Literacy: Led enterprise-wide Tableau training initiatives, driving adoption and standardizing dashboard usage across non-technical functional teams.

• Designing Foundational Architecture: Implemented a centralized data warehouse architecture, establishing the structural foundation for the department's long-term growth in self-service analytics.

• Deploying Prescriptive Analytics: Designed Alteryx models for physician routing and Accounts Receivable (AR) prioritization, directly influencing operational logistics and revenue collection strategies.

FREED MAXICK CPAs, P.C. | Buffalo, NY | 2017 to 2019 

Senior Business Intelligence Consultant

• Delivering Strategic Insights: Designed custom BI solutions for healthcare clients, transforming raw financial data into actionable executive dashboards for strategic planning.

• Standardizing Client Data: Harmonized disparate data structures across various EMR and billing platforms, enabling the scalable deployment of proprietary analytics products across multi-site networks.

• Engineering Financial Models: Built complex cost allocation using Relative Value Units (RVU) and cash tracking models to support revenue cycle management and ensure financial reporting accuracy.

ANTHEM INC. | Denver, CO | 2011 to 2015 

Process Improvement Coordinator

• Optimizing Operational Workflows: Conducted gap analyses to align system capabilities with business needs, redesigning processes to maximize productivity.

• Leading User Enablement: Translated business requirements into functional specifications for Salesforce and SharePoint implementations, leading training to ensure user adoption.